We review your product and your competitors' products. Our researchers manually read and break down customer reviews across Reddit, G2, and Capterra to give you the honest truth: why users leave, what they beg for, and the exact words you need to win them over.
Most SaaS founders look at competitor landing pages and assume everything is working. Meanwhile, their customers are venting on Reddit, Discord, and review forums about unexpected price hikes, buggy updates, and broken syncs.
“Every customer who leaves your competitor leaves a public footprint explaining why. If you read what they write, you don't have to guess how to beat them.”
Buyers rarely fill out exit surveys. They simply cancel and complain in public communities where real discussions take place.
We read every review manually. We spot sarcasm, contract disputes, and genuine product rage that keyword tools miss completely.
Every single claim in your dossier includes a direct link to the public review or Reddit discussion thread so you can verify it yourself.
We turn raw customer grievances into sharp website headlines and sales talk tracks your sales team can deploy immediately.
Every report is broken down into four clear deliverables that give your product, marketing, and sales teams immediate tactical advantages.
The dealbreakers. We find the exact bugs, stealth price jumps, and support breakdown moments that make paying accounts rage-quit and search for alternatives.
What keeps their customers addicted. Don't launch your app or attempt to win accounts without matching these crucial baseline expectations.
The roadmap gaps their product managers have ignored for over a year. Build these simple workflow features and attract their power users directly.
We extract raw verbatim customer complaints and turn them into landing page headlines, Google ad hooks, and objection scripts for your sales calls.
Delivered in a private, duplicate-ready Notion workspace and an executive PDF ready for leadership review.
“5x pricing jump after passing 20 seats forced mid-market accounts into renewal panic.”
“Zero native webhooks. Integrators forced to maintain fragile third-party automations that break.”
“Real-time Webhook Sync. Zero Third-Party Tools. Predictable Flat Pricing.”
A completely frictionless 4-step workflow that delivers verified market intelligence in 72–96 hours.
Send us your website, product category, and 1 to 3 competitors you lose deals to.
We scour G2, Capterra, Reddit forums, and migration discussions for unvarnished buyer reviews.
Our researchers separate authentic complaints from spam and catalog key churn patterns.
Receive your private Notion workspace and executive PDF ready for your leadership team.
Fixed-scope deliverables produced by veteran SaaS researchers in 72–96 hours.
Meticulous teardown of 1 key competitor or your own product.
Side-by-side comparison of 2 rivals against your solution.
Continuous sentiment and churn tracking for high-growth teams.
Stop guessing what their customers want. Receive an evidence-backed competitive teardown in 72–96 hours.